The Findings Of Our Group Presentation Social Work Essay

The Findings Of Our Group Presentation Social Work Essay From the findings of our group presentation, it can be said that quality means doing things right, but the things which the operation needs to do right will vary according to the kind of operation. For example, in the hospital, quality could mean making sure that patents get the most appropriate treatment, that the treatment is carried out in a medically correct manner, it would also include such things as ensuring that the hospital is clean, and that the staff are well informed and friendly towards patients. Its not surprising that all operations regard quality as a particularly important object. In some ways quality is the most visible part of what an operation does. Furthermore, its some thing that a customer finds relatively easy to judge about the operation. By asking is it right or wrong? Is it the way its supposed to be? There is some thing fundamental about quality. Because of this, its clearly a major influence on customer satisfaction or dissatisfaction. Quality then is simple meeting the customer requirements, and this has been expressed in many ways:‘Fitness for purpose or use, ‘Conformance to requirements, and in many other ways. Clearly, part of the acceptability of a service will depend on its ability to function satisfactorily over a period of time, and it is this aspect of performance that is given the name reliability. It is the ability of the service to continue to meet the customer requirements. It is important to realize that the meeting the customer requirements definition of quality is not restrictive to the functional characteristics of services. A report on your contribution to the group and to the work that was presented I contributed a great deal in the planning and writing up of the presentation. Our group communicated amongst itself both efficiently and effectively. Although we gathered on only one occasion outside academic hours as a whole group, the meeting was extremely constructive as we were able to discuss and arrange the main sections of the presentation. My role within the group was to design the slides and research on the topic I was allocated as a member of the group. Firstly, I decided to research on the theory of variation and the Deming cycle, and attempted to link these theories to the results of the care quality commission report on the two care homes of our choice. The other role in the work of the group involved introducing the main points of the presentation and writing up on one of the key points in the conclusion. A report on how the group worked together Group work has been defined by various authors, however Kurland and Salmon (2003) states that for some group work is just another way of talking about teamwork, however, working in groups is often presented as a good way of dividing work and increasing productivity. It can also be argued that it allows for the utilization of the different skills, knowledge and experiences that people have, (Cory and Cory, 2002). Kurland and Salmon (2002) describes team work as partnership, therefore he goes to describe partnership working as a variety of arrangements with different purposes, time scales, structures, operating procedures and members between groups and the community as a whole. Lowndes (2002) adding that partnership/group working achieves what would be difficult or impossible for a single person to do on their own therefore collaborative working is also known as partnership working. However, (Wildridge et al, 2004) argues that partnership working is not in and of itself a good thing. Y alom (2005) claims that for a group work to be effective 10 characteristic should be present: Develop goals and plans, Enhance communication among members, Develop and maintain positive relationships among members, Solve problems and make decisions on a timely basis, Successfully manage conflict, Facilitate productive meetings, Clarify roles for team members, Operate in a productive manner, Exhibit effective team leadershipand Provide development opportunities for team members. Our group work lacked the communication skills, hence working in a group proved difficult. Donovan (2005) states that good communication is critical to effective teamwork; it is far more than talking and listening. It is sometimes a complex and puzzling process. However, effective communication is possible with the right approach, techniques and some practice. Our group could have worked better as a team. The main flaw was our inability to meet up, discuss ideas and become all aware as to which stage of drafting we are. We at times thought different things were occurring and we didnt all pull in the same direction until towards the end when editing the slides.[1] These are the sessions where we worked well as a group. When editing, we looked at the slides and any idea brought up by one of our group members were considered. This process happened several times and this ensured us that we were all happy with the final copy of our presentation. Another disappointing thing about our group was the lack of met deadlines. However, this directly came as a consequence as a lack of deadlines set. Although the work was shared between the group, it was much disorganised as to when it should be done. It was very difficult for this reason to know whether we were ahead or behind schedule with the only dates determined was the final deadline for all work (15/04/2010). My experience in group work has showed that there are many problems that accompany group work that is people dont pull their weight and one person who dont turn up leaving other person to complete the task. There are problems with time management as some people might not attend time set because of other commitment and lack of commitment towards the task resulting in people not doing what was given to them, this is a big de-motivation factor in group as it pulls the whole group down and effects work. The day we met for the first time to prepare our presentation, our strategy involved first gathering all information on Deming using research skills like using reputable sources from the Internet, newspaper and articles for the next meeting. On the first of three meeting we covered what points were relevant and how would we structure the presentation and had an agreement on the type of care home we will use for our presentation. The following week we gathered our research together and highlighted the important and relevant information and set our specific points for each person to cover and what to research, we also began our PowerPoint presentation. My point was to design the slides and prepare a clear explanation of the theory of variation and the Deming cycle. On the final week we brought in our final version on what each of us would cover and finalised the presentation and practice our presentation and corrected each other if there were any faults and gave inputs to each other on how they improve it even further. What I learnt in group work with my colleagues while preparing for presentation that people who have good decision making skills will set a vision of what need to be accomplished and setting a structure of how should we aim to achieve it. This part involves being good at making decisions, as it is very crucial part in-group work and a good academic skill to have. This motivates other to decisions rather then leaving it to the end, as it helpss set a goal to aim for. There are also couple of skills that are crucial they include setting prioritise, communicating between colleague and inter personal skills. For example giving constructive criticism like our group did when we were carrying out presentation to each other.[2] (Rose et al,1989) It could have been wise to adopt Tuckmans literature on group development, based on a meta-analysis of the complex models which had previously been developed. It has the virtue of being memorable, but the limitation of being rather rigid.[3](Tuckman, 1965) [1] Davis,B.G.(2009)(2nd ed.) Tools for teaching. San Francisco: Jossey-Bass [2] Brower,A.M.,Rose,S.D.(1989) Advances in Group work research. London: Eurospan/Haworth. [3] Tuckman,B. (1965) Developmental Sequence in Small Groups Psychological Bulletin 63 pp. 384-399

Poor and Rich in Society

â€Å"It is the duty of the strong to protect the weak There are many things and people in this world that is classified as the strong like for example, nations, individuals†¦.. but then there are many things and people in this world that is classified as the weak. This term is commonly view as the unemployed, 3rd world countries, physically disable†¦Ã¢â‚¬ ¦ Thousands and thousands of university students graduate each year.Yet despite, the fancy gowns and certificate, nearly most of them struggle to find a job due to the huge amount of candidates and competitions for this portion of the population they are very dependent on benefit. Yet for people who are very stable and moneyed think that taxes goes to people that can’t sort them self out. In today’s society, we have a fixed idea of sterotype, like the homeless for example, they are dirty, slopy, useless†¦. these views are common, especially if they try to look for a job. Most of the time these fixed vi ews is made by the strong.A homeless person can be anyone, how they became homeless depends on their own story. If someone who has a stable job, a large amount of saving and their own keys to their own front doors, and are willing to gamble all that away because of their own stupidity, then of course is their own doing. But if someone who is willing and tried and tried yet still they have not succeeded, then yes, the strong must help the weak. As time passes everyone grows old, for people who could afford a pension can have a secure life until the very end, but for the other half it’s entirely different story.Old people are normally physically weak. For some they don’t even have a family or money so again it’s the duty of the strong to help the weak. Christians would agree with this statement because take the good of symaraphan for example, a man was robed, several people walked pass and at the end a person helped him and he wasn’t one of those people who was at high position of the church just a normal ordinary person. Some people think that making money is the main purpose of their lives; this goes against Christian teaching.Christianity says that having money is wrong if money becomes the main focus of a person’s life, or is gained dishonestly. In recent years the Christian churches have concerned themselves more with issues such as poverty and the fairer distribution of wealth in the world. A few very rich nations own most of the world’s wealth and therefore resources of all kinds are not distributed equally Muslims would also agree with this statement because one of the pilgrims is called zakah, zakah is 2. 5% of a Muslim’s income and savings after they have taken care of their families.The rich pay more than those with less money and very poor people pay nothing at all. Muslims can also give voluntary charitable donations called sadaqah when someone is in need. I agree with this statement because the more unable you are the less likely that chances will come, unless some sort of assistance is given. In conclusion, I believe the statement is base on individual thoughts because depending on the life style of the person the way they think also varies as well. By: emma. ritz

Summary of “The Radical Idea of Marrying for Love”

Summary of â€Å"The Radical Idea of Marrying for Love† In the essay â€Å"The Radical Idea of Marrying for Love†, Stephanie Coontz surveys the history of marriage throughout the world, revealing its historical purposes and the philosophies surrounding it. Coontz gives examples of how once people married for utility, necessity, and social advantages. She explains how over time and through the changing ideas about love and the sexes that people now marry for love, companionship, and personal happiness. Before modern time the idea of marrying for love was discouraged.Men and women participated in arranged marriages or married for reasons of practicality rather than affection. Some considered marital love a hindrance to more valued relationships between family and god; whereas in modern time it is expected that you put your spouse before any other family member or obligation. Although some cultures believed that love would develop after marriage, it was not a requirement f or a successful marriage as it is today; the measurement of a successful marriage then was financial prosperity and healthy children.Historically in some instances love was meant only for a mistress or concubine, not a wife or husband. In some parts of the world there is no marital exclusivity that we see in modern Europe and America. In these places, men and women take multiple wives or husbands, or even extra marital sexual partners without the jealousy that would surely arise in modern relationships. In these places multiple partners are acceptable because they benefit the family in providing for children and in sharing responsibility.Coontz attributes the shift in martial expectations from marrying for practicality to marrying for love, to the social enlightenments, political revisions, and financial changes that occurred from the 17th century forward. She states that, â€Å"basing marriage on love and companionship represented a break with thousands of years of tradition†. These breaks in tradition lead to many new fears about the future of marriage, the family, and how its new structure would affect society. Ultimately these changes would â€Å"pose a serious threat to the stability of the new system of marriage. †

Finding the Voice to Speak Essay - 955 Words

Finding the voice to speak The Woman Warrior consists of five stories which focuses on five women: Kingstons long-dead aunt, No-Name Woman; a mythical female warrior, Fa Mu Lan; Kingstons mother, Brave Orchid; Kingstons aunt, Moon Orchid; and finally Kingston herself. Based on her mothers stories, which are integrated with Kingstons imagination, The Woman Warrior reveals her past childhood experiences, and explores her struggle to reconcile her Chinese heritage with her American identity. It is only at the very end that Kingston realizes that, through her writing, she can express her concern about the unfairness toward the voiceless Chinese women. In the beginning of the first chapter, Kingston has made the theme of the†¦show more content†¦This can be seen from omission of male characters among the five stories of the book. This kind of thing is unspeakable and it shows that Kingstons willingness to break the silence. Another example is when her aunt was found that she had committed adultery, not just her aunt suffered the punishment, but also the whole family. We could hear [the villagers] in the kitchen breaking our bowls and banging the pots. They overturned the great waist-high earthenware jugs; duck eggs, pickled fruits, vegetables burst out and mixed in acrid torrents. It clearly shows how womens reputations are closely linked with their families. Kingston feels that there is a need for her to voice this out. Being an American Chinese, Kingston is not able to forget that this kind of thing could have happened. Since she is effectively forbidden from talking about it with anyone, therefore writing it down as a memoir and telling something which is supposed not to tell publicly, can be considered as Kingstons rebellion against the old Chinese customs and the traditions. 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